| Q1 |
How can I make an appointment? (For foreigners who have Taiwan National Health Insurance or ROC ID) |
| A1 |
Please make the registration from the
https://reg.ntuh.gov.tw/WebReg/WebReg/BranchIndex?vHospCode=C0 (Chinese version only)
For the first visit, patient will be required to fill out a first visit form at the counter of the Registration& Charges at 1F. For the return visit, patient may make the appointment through the website. |
| Q2 |
How can I make an appointment? (For foreigners without Taiwan National Health Insurance or ROC ID) |
| A2 |
Please contact international medical service center via eamil at
ntuccimsc@ntucc.gov.tw
Our case manager will respond as soon as possible to meet your needs.
|
| Q3 |
For overseas patients, how can I ask for international medical services? |
| A3 |
Overseas patients can send local medical records, summary, examination reports and images by email to International Medical Service Center. Once the patient’s medical information is received, our case manager will be able to contact the appropriate specialists to pre-evaluate the patient’s condition, and it might need a few working days. When the patient’s case is approved for treatment or medical procedures in our hospital, we will reply to the patient or family and give the information about the estimated medical expenses, duration of the hospitalization and length of stay in Taiwan. If above information is accepted by the patient, we will contact the patient for further processes |
| Q4 |
Can I pay the expenses by credit card? |
| A4 |
Yes, we provide all the client to pay by credit card. (American Express is excluded) If for big money, transaction will be suggested. |
| Q5 |
Do you receive patients who have insurance coverage? |
| A5 |
Currently no insurance companies have a contract with NTUCC, the patients have to pay the medical fees first, and claim their paid amounts to their insurance companies with the medical receipts and documents. |
| Q6 |
How long does it take to receive medical VISA? |
| A6 |
The official document will be under process after the doctor made your medical plan. The final approval will be determined by the Ministry of Health and Welfare (MOHW), Taiwan. |
For detail information, please check the ‘Contact us’ page.
Update: